I certainly understand where you are coming from, but the system is generally as accountable as we collectively make it so. I think the systemic accountability would be the better side of the social justice movement, and that would apply to a a typical “exploitive occupation” just as much as it does to any other.
I work in advertising, and I have to send a lot of wide-eyed client away who come to me with their perceived need to break into social media space or think that a couple runs on TV will bring them results. But, I can do so because I’m not an agency, and development and automation is my bread and butter. So, I don’t need to invent reasons to make someone’s life potentially better, and convince them that there’s a broader range of unseen value if it doesn’t get results.
On the other hand, I’ve had a negative experience with psychotherapy, and it doesn’t make you a quack. Hence, broad brushes don’t really help, especially when there are benefits like safer products, businesses, hospitals and workspaces, on top of the broader range of the benefits that lawyers bring. Fortunately, and rather ironically, my experiences have been positive … even in cases where I lost out. But I generally select my providers via personal reference and not from a phone book.
But, it’s really the issue of the lack of proper oversight that wasn’t introduced into the system as some objective agency that’s responsible for doing just that (I don’t consider Bar or Board associations to be objective ).
I am actually in favor of AI driven legal system in the future, since it would cut through all of the delay and clutter of the bogus formality, and would zip through the standard “opening chess moves” of the procedure fairly fast, perhaps leaving more nuanced issues to human decision. There are fewer good reasons why we shouldn’t automate this procedure, and bypass broader range of human factors that derail the it.
Of course, you may want to count your current blessings, because the only thing that stops a massive amount of people suing more would be that deterrent headache of the present day legal system.